Privacy Policy

PRIVACY POLICY

By using the website www.herbdispenser.com (the “Website”), including, but not limited to, by making purchases, ordering products, reviewing past orders and accounts, and/or creating, revising, managing and/or reviewing patient records, you are agreeing to the terms and conditions within this policy and all ancillary policies. We may from time to time review and revise this policy.  The revised policy will be effective and bind on you at the time it is posted on the Website.

1591659 Ontario Corp. o/a Herb Dispenser (“Herb Dispenser”) has incorporated security measures in order to protect the loss or misuse of the information provided.

We will never wilfully disclose individually identifiable information about our customers to any third party, except in the limited circumstances permitted by this policy or as required by applicable law.  We do not sell, rent or loan any individually identifiable information regarding its customers to any third party.

All employees of Herb Dispenser understand that any information provided to us is to be held to ensure our customer’s privacy.

1.         Introduction

The Website facilitates the exchange of information, online custom ordering and online payment. In the course of using the Website, we may collect Personal Information and we have prepared this policy to inform you about our ongoing commitment to ensure that the Personal Information remains accurate and confidential.  We may from time to time review and revise our privacy practices and this Privacy Policy.  Policy changes will apply to the information collected from the date of the revised Privacy Policy as well as to existing information held by us at the time of the amendment.

2.         What is Personal Information?

We consider “Personal Information” to mean any information that is voluntarily provided by the customer including name, address, and contact information.  Ultimately, the Personal Information you provide to the Website is at your discretion and under your control.  Any Personal Information that you provide, we may collect.

3.         Why Do We Collect Personal Information?

Our concern is to provide a forum for a safe and efficient online transaction.  In order to facilitate this service, we may use the Personal Information in order to facilitate the transaction, to provide the services provided by the Website, to operate, maintain and manage the Website, to fulfil our contractual or legal obligations to third parties with respect to your Personal Information, and to customize and evaluate our services and the Website to you.

4.         Consent

By providing Personal Information via the Website, you agree and consent that we may collect, use and disclose your Personal Information in accordance with this Policy.  In addition, where appropriate, specific authorizations or consents may be obtained from time to time.

In most cases and subject to legal and contractual restrictions, you are free to refuse or withdraw your consent at any time.  It should be noted that the website can only be used if you provide Personal Information.  Consequently, if you choose not to provide us with any required Personal Information, we can not continue to allow you to use and/or make payments through the Website.
 5.        When We May Disclose Your Personal Information

We may disclose your Personal Information to any individual or organization in the following circumstances:

(a)          to third parties who are our advisors or service providers;

(b)          banking partners and/or financial institutions to facilitate the transaction;

(c)          to third parties who are, or may be involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including testing or updating our systems and/or the Website;

(d)          to third parties in offering joint services to you;

(e)          to third parties in assisting us in monitoring the integrity of the Website; and

(f)           to third parties when required by applicable law.

Where we disclose Personal Information to third parties that perform services on our behalf, we will require those third parties to use such information solely for the purposes of providing services to us and to have appropriate safeguards for the protection of that Personal Information.

6.         The Accuracy and Retention of Personal Information

We endeavour to ensure that any Personal Information provided and in our possession is as accurate, current and complete as necessary for the purposes for which we use that information. We keep your Personal Information only as long as it is required for the reasons it was collected.  The length of time we retain information varies, depending on its use and the nature of the information.  This period may extend beyond the end of your relationship with us but it will be only for so long as is necessary.

 6.        Protection of Personal Information

We endeavour to maintain appropriate physical, procedural and technical security with respect to the storage of Personal Information so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of Personal Information.  We use firewalls and maintain the Personal Information in an access-restricted room.  Access to the Personal Information is password-restricted.

7.         Cookies

In using the Website, you may encounter “cookies”.  “Cookies” are files or pieces of information that may be stored in a computer’s hard drive when an individual visits a website.  Most Internet browsers are initially set to accept cookies.  If you do not wish to accept cookies, you can set yours to refuse cookies or to alert you when cookies are being sent.  “Session” cookies are temporary bits of information that are erased once a visitor exits its web browser window or otherwise turns its computer off.  Session cookies are used to improve navigation on websites and to collect aggregate statistical information.  The Website may use session cookies.

“Persistent” cookies are more permanent bits of information that are placed on the hard drive of a visitor’s computer and stay there unless it is deleted.  Persistent cookies store information on a visitor’s computer for a number of purposes, such as retrieving certain information previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the website based on visitor preferences.  The Website may use persistent cookies.

We have no control over the content of third party websites that individuals may access through hyperlinks on the Website.  We encourage everyone to read the privacy policy of every website they visit.

8.         Resolving Your Privacy Concerns

In the event of questions about: (i) access to your Personal Information;  (ii) our collection, use, management or disclosure of Personal Information; or (iii) this Policy; please contact us via e-mail at support at herbdispenser.com

This Privacy Policy is subject to all applicable Canadian laws and regulations.