Patients

Herb Specific Questions

If you have  questions regarding the herbs in your formula, how to take your herbs, or why you are taking any herb, please contact your Practitioner, who can answer all your questions.   Herb Dispenser does not provide health care advice, we have no idea why you are taking your herbs,  and we do not have any access to your health care records or case informati

Order Questions or Issues

For Information regarding the following, please contact us

  1. Obtain a copy of your invoice or receipt
  2. All Shipping Address Changes
  3. Late Packages
  4. Lost Packages
  5. Payment Help
  6. Other Order Related Issue

Shipping Information

  • Most items are shipped via Canada Post.
  • A tracking link will be sent to you by Canada Post around 3pm EST.
  • If you pay after 1:30pm, your order will most likely go out the next day.
  • Please use Canada Post issued tracking link to track your package and view the estimated delivery date.
  • If you are not home during the delivery, it will be either left in a community mailbox or sent to the nearest post office.
  • You can ask your practitioner to send it to an alternate location, such as an office or friends home.    Your practitioner can also put a different name on the package if someone else needs to accept it or pick it up.