Payment Policy

By using the website www.herbdispenserapp.com (the “Website”), including, but not limited to, by making purchases, ordering products, reviewing past orders and accounts, and/or creating, revising, managing and/or reviewing patient records, you are agreeing to the terms and conditions within this policy and all ancillary policies.  We, being 1591659 Ontario Corp. o/a Herb Dispenser (“Herb Dispenser”), may from time to time review and revise this policy.  The revised policy will be effective and binding on you at the time it is posted on the Website.

1.         Prices and Fees

The applicable prices and fees are set out on the Website.  Prices are subject to change without notice.

2.         Currency

All fees are stated in Canadian dollars.

3.         Payment Terms

The user (whether a customer, patient or practitioner) is bound and obligated to the transaction by clicking the “pay now” button.  The transaction may come with additional terms expressed on the Website that are transaction specific.  The additional terms will also govern the transaction.

When you make a payment, you authorize us to charge the full amount to the payment source for the transaction.

You are responsible for and agree to pay for all reversals, charge-backs, claims, fees, fines, penalties and any other liabilities incurred by us that arise out of any payments for transactions authorized by you.

4.         Payment Source

We only accept credit cards as a payment source.  Upon providing an acceptable payment source, you confirm that you are authorized to use that payment source.  Any and all information collected pertaining to the transaction and/or payment source shall be in accordance with our Privacy Policy.

5.         Delivery

There will be a flat shipping rate for each region, which is non-refundable.  Shipping rates are subject to change without notice.

You may opt to pick up your order, and if you have done so, you will receive notice when your order is ready for pick up.  You must pick up the order within ten (10) days of your receipt or deemed receipt of notice.

6.         Return and Refund Restrictions

All custom order transactions are final.  All non-custom/catalogue orders may be returned if done so within thirty (30) days from the date they were originally shipped to the customer or made available for pick up.

Shipping and Handling charges are not refundable and the cost of returning the item to us is the sole responsibility of the customer. We reserve the right to not accept any return that do not follow the aforementioned guidelines stated.

You will be responsible for all expenses relating to the return of the order unless the incorrect order was sent, the order was sent to the incorrect address or the order was not properly package as specified in the purchase order.

If you believe that an unauthorized transaction has taken place or if you have any questions concerning this policy, please contact us via e-mail atmail at support@herbdispenser.com

This Payment and Order Policy is subject to all applicable Canadian laws and regulations.