Custom Herbal Formulas —
Tailored to Every Patient
What is a Custom Herbal Formula?
A custom herbal formula is a prescription created specifically for an individual patient based on their unique health presentation, TCM pattern diagnosis, constitution, and treatment goals.
Unlike pre-made patent formulas or standardised products, a custom formula allows the practitioner to select each individual herb, set precise doses for each ingredient, and adjust the overall formula composition to address the patient's specific and often complex clinical picture.
Custom formulas represent the highest standard of individualised herbal medicine prescribing — and Herb Dispenser makes them easier to prescribe and deliver than ever before.
500+ Herbs Available
Granules & Tinctures
Why Custom Formulas Deliver Better Patient Outcomes
Individualised Treatment
Every patient is different. A custom formula addresses the patient's specific TCM pattern, constitution, and presenting symptoms — not a generalised condition category. This precision leads to better clinical outcomes and faster patient progress.
Precise Dosing Control
Custom formulas allow practitioners to set the exact gram or millilitre dose of every individual herb in the formula. This level of control is simply not possible with pre-made products and is essential for complex or sensitive patients.
Formula Flexibility
As a patient's condition evolves, their formula can be adjusted. Herbs can be added, removed, or re-dosed at any time through the platform — giving practitioners the flexibility to respond to clinical changes without starting from scratch.
Multi-Herb Complexity
Classical TCM formulas often require 8, 12, or even 20+ individual herbs working synergistically. Custom formulas support this complexity in a way that pre-made products cannot replicate.
Patient Compliance
When a formula is designed specifically for a patient and delivered professionally to their door, compliance improves. Patients are more likely to take their medicine consistently when it feels personal and professional.
Professional Credibility
Prescribing a custom formula — delivered in professional branded packaging — reinforces the practitioner's expertise and elevates the patient's perception of their treatment.
Choose the Right Format for Every Patient
Herbal Granules
Herbal Tinctures
Build Any Formula in Minutes — With Our Intuitive Formula Builder
500+ Herbs Available
Browse our comprehensive catalogue
Individual Herb Dosing
Precise gram/ml control
Classical Templates
Start from proven formulas
Save & Reuse
Build your formula library
Patient Management
Organise by patient
Formula Notes
Private clinical notes
Dosage Adjustment
Paediatric & elderly tools
Multi-Format Support
Granules & tinctures
Fast and Intuitive Interface — The builder is designed for busy practitioners. Most formulas can be built and submitted in under 5 minutes.
From Prescription to Patient — How Custom Formulas Work
Create Your Free Practitioner Account
Sign up and get approved in 1–2 business days. Access to the full formula builder and herb catalogue is included with every free account.
Select Your Herbs and Set Doses
Browse the catalogue, select your herbs, and set precise doses for each ingredient. Choose granule or tincture format based on your patient's needs.
Customise the Label
Add your clinic logo to the product label for a professional branded experience. Add the patient's name, dosage instructions, and preparation notes.
Submit the Order
Review your formula and submit the order with your patient's delivery address. Payment is processed securely at checkout.
We Dispense and Quality Check
Our trained dispensing team carefully prepares your formula to your exact specification. Every order is thoroughly checked for accuracy before packaging.
Shipped Directly to Your Patient
The formula is professionally packaged and shipped directly to your patient's door anywhere in the world. Tracking information is provided automatically.
Patient Receives and Takes Their Medicine
Your patient receives their custom formula in professional branded packaging with clear preparation and dosage instructions. They can log in to their patient portal to track future orders and request refills.
Every Custom Formula — Prepared With Care and Precision
High Quality Herbs
Every herb used in your custom formula is carefully sourced for quality, purity, and authenticity. We work only with trusted suppliers who meet our strict sourcing standards.
Trained Dispensing Staff
All formulas are dispensed by trained and experienced staff who follow strict dispensing protocols to ensure accuracy and consistency in every single order.
Accuracy Checked
Every completed formula is carefully checked against the submitted prescription before packaging and dispatch. We take the accuracy of every order seriously.
Trusted Worldwide
Practitioners across the globe trust Herb Dispenser to dispense their custom formulas with the same care and precision they apply in their own clinical practice.
Your Clinic Logo
Granules
Custom Granule Container
Your Clinic Logo
Tincture
Custom Tincture Bottle
Your Custom Formula. Your Brand. Your Patient's Trust.
Every custom formula dispensed by Herb Dispenser is packaged and labelled professionally with your clinic logo. The label includes:
Upload your clinic logo once and it appears on every formula you dispense — forever.
Ongoing Prescriptions Made Easy
One-Click Refill Requests
Patients can request refills directly through their patient portal with one click
Practitioner Approval
Refill requests are sent to the practitioner for approval before dispensing
Formula Modification
Practitioners can modify the formula at any refill — adjust doses, add or remove herbs, or change format
Complete Order History
Order history for every patient is accessible at any time through the practitioner account
Automatic Notifications
Patients receive automatic shipping notifications when their refill is dispatched
Custom Formula Prescribing is Available to Qualified Practitioners
TCM Practitioners
Acupuncturists with Herbal Rights
Naturopathic Doctors
Western Herbal Medicine Practitioners
Accredited TCM Students (with supervisor approval)
Not sure if you qualify? Contact our team and we will be happy to advise.
Apply for a Practitioner AccountCustom Formula FAQ
What Practitioners Say About Custom Formulas
"The ability to build a truly individualised formula for each patient and have it delivered directly to their door has completely changed how I practice. My patients love it."
— TCM Practitioner, Toronto
"I can build a complex 15-herb formula in under 5 minutes. The formula builder is incredibly intuitive and my patients always comment on how professional the packaging looks."
— Acupuncturist, Melbourne
"Custom formulas through Herb Dispenser have allowed me to offer a level of clinical precision I simply couldn't achieve before. The quality of the herbs is outstanding."
— Naturopath, London
